Frequently Asked Questions
How long does delivery take once I have placed my order?
Take out from “About 3-4 days”
Can I choose my delivery date and time?
We apologise for any inconvenience; at the moment, we are unable to provide the option to choose a specific delivery date or time for our products. Factors like logistics, routing, and availability influence the scheduling of our deliveries.
Our goal is to ensure prompt and efficient delivery to all our customers, and our team will make every effort to coordinate a suitable delivery timeframe for you.
Can I place my order over the phone?
Currently, we do not accept orders over the phone. To make a purchase, proceed online through our secure checkout page.
Where are your products manufactured?
All our products are carefully crafted in West Yorkshire, a town with a rich heritage in high-quality furniture manufacturing. By producing them locally, we ensure attention to detail and strict quality control. This commitment allows us to maintain the highest standards of excellence and deliver products built to last. We are proud to support our local community and contribute to the proud legacy of British craftsmanship.
What colours are the beds available in?
Our beds are available in a wide range of colours and styles.
These can be selected on the individual product page of the bed you choose.
Do you offer free delivery?
We offer a free delivery service on all our beds within a 175 mile radius from our Dewsbury factory.
This does not apply to certain areas such as the Highlands and Northern Ireland.
To calculate delivery costs to your address, please add the item to your cart and the delivery options will be displayed at checkout before payment is made.
Which payment methods are accepted in the Online Shop?
How long will delivery take?
Our standard delivery times are up to 10 working days, however this may be affected by conditions outside of our control. If delivery will not be made within the timescales given, we will endeavour to let you know at the earliest possible opportunity.
In certain areas of the UK, this timescale may be longer, however we will always try to offer an accurate delivery timescale.
If you are not going to be available to accept delivery, please contact us to let us know at least 48 hours before the expected delivery date.